Privacy Policy
Review our latest privacy information
Privacy Policy
Last update: June 2025
Welcome to Solv ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile application, or any other services provided by Solv (collectively, the “Service”).
By using Solv, you consent to the practices described in this Privacy Policy. If you do not agree with the terms, please do not access the Service.
1. Information We Collect
We collect the following types of information:
A. Personal Information
This includes data that can identify you directly or indirectly:
- Full name
- Email address
- Phone number
- Date of birth
- Government-issued ID (for verification, if applicable)
- Bank account information to receive payment
- Address/location data
B. Usage Data
We automatically collect data about how you interact with Solv, including:
- Device type and browser
- IP address
- App usage logs
- Pages visited and session duration
- Time and date of access
- Referral URLs
C. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Store user preferences
- Analyze site traffic and performance
- Provide a personalized experience
You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our Service
- To process transactions and send related communications
- To personalize user experience
- To verify user identity (KYC/AML, if applicable)
- To analyze trends and improve our services
- To send marketing and promotional messages (with consent)
- To ensure security and prevent fraud
3. How We Share Your Information
We do not sell your personal data. We may share your data in the following circumstances:
A. With Service Providers
We may share information with third-party vendors who help operate our platform, including payment processors, analytics providers, hosting services, etc.
B. Legal Obligations
We may disclose your data when required to do so by law or to respond to valid legal requests.
C. Business Transfers
In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
D. With Your Consent
We may share information with third parties if you give us explicit consent.
4. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to certain data processing
- Request data portability
To exercise any of these rights, please contact us at support@trysolv.com
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, it will be securely deleted or anonymized.
6. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
7. Children’s Privacy
Solv is not intended for individuals under the age of 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal data from children. If we learn that a child has provided us with personal data, we will take steps to delete such information.
8. International Data Transfers
If you are located outside Nigeria, please note that your information may be transferred to and processed in countries where data protection laws may differ from those of your jurisdiction. By using the Service, you consent to such transfers.
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before sharing any data.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our platform and updating the "Last Updated" date. Continued use of the Service after changes constitutes your acceptance of the new terms.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:support@trysolv.com
Get started today
Connect with us
Services
Company
© 2025 All Rights Reserved. Appsolv Limited | Nigeria
Privacy Policy
Review our latest privacy information
Privacy Policy
Last update: June 2025
Welcome to Solv ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile application, or any other services provided by Solv (collectively, the “Service”).
By using Solv, you consent to the practices described in this Privacy Policy. If you do not agree with the terms, please do not access the Service.
1. Information We Collect
We collect the following types of information:
A. Personal Information
This includes data that can identify you directly or indirectly:
- Full name
- Email address
- Phone number
- Date of birth
- Government-issued ID (for verification, if applicable)
- Bank account information to receive payment
- Address/location data
B. Usage Data
We automatically collect data about how you interact with Solv, including:
- Device type and browser
- IP address
- App usage logs
- Pages visited and session duration
- Time and date of access
- Referral URLs
C. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Store user preferences
- Analyze site traffic and performance
- Provide a personalized experience
You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our Service
- To process transactions and send related communications
- To personalize user experience
- To verify user identity (KYC/AML, if applicable)
- To analyze trends and improve our services
- To send marketing and promotional messages (with consent)
- To ensure security and prevent fraud
3. How We Share Your Information
We do not sell your personal data. We may share your data in the following circumstances:
A. With Service Providers
We may share information with third-party vendors who help operate our platform, including payment processors, analytics providers, hosting services, etc.
B. Legal Obligations
We may disclose your data when required to do so by law or to respond to valid legal requests.
C. Business Transfers
In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
D. With Your Consent
We may share information with third parties if you give us explicit consent.
4. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to certain data processing
- Request data portability
To exercise any of these rights, please contact us at support@trysolv.com
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, it will be securely deleted or anonymized.
6. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
7. Children’s Privacy
Solv is not intended for individuals under the age of 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal data from children. If we learn that a child has provided us with personal data, we will take steps to delete such information.
8. International Data Transfers
If you are located outside Nigeria, please note that your information may be transferred to and processed in countries where data protection laws may differ from those of your jurisdiction. By using the Service, you consent to such transfers.
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before sharing any data.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our platform and updating the "Last Updated" date. Continued use of the Service after changes constitutes your acceptance of the new terms.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:support@trysolv.com
Get started today
Services
Company
Connect with us
© 2025 All Rights Reserved. Appsolv Limited | Nigeria